Buy. Return. Repeat … What really happens when we send back

The rise and rise of online fashion stores – and their generous returns policies – has created a new industry dedicated to dealing with our unwanted clothes. But what damage is being done – to our planet and to retailers – by our boomerang shopping habits?

Here's what really happens to the items you return online

Sarah McVittie (@sarah_mcvittie) / X

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Buy. Return. Repeat … What really happens when we send back unwanted clothes?, Shopping

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Here's what really happens to the items you return online

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Safak Tartanoglu Bennett (@safak_tartan) / X

Buy. Return. Repeat … What really happens when we send back unwanted clothes?, Shopping